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Service Design applies design thinking principles to the development and improvement of services. By actively engaging in a process called customer journey mapping, your employees will discover new opportunities to enhance your customer’s experience. This process lays a solid foundation for successful innovations, resulting in higher client satisfaction and increased revenues.

Service Design applies design thinking principles to the development and improvement of services. By actively engaging in a process called customer journey mapping, your employees will discover new opportunities to enhance your customer’s experience. This process lays a solid foundation for successful innovations, resulting in higher client satisfaction and increased revenues.