Laurens Trimpe

Service Design applies design thinking principles to the development and improvement of services. By actively engaging in a process called customer journey mapping, your employees will discover new opportunities to enhance your customer’s experience. This process lays a solid foundation for successful innovations, resulting in higher client satisfaction and increased revenues.

Service Design applies design thinking principles to the development and improvement of services. By actively engaging in a process called customer journey mapping, your employees will discover new opportunities to enhance your customer’s experience. This process lays a solid foundation for successful innovations, resulting in higher client satisfaction and increased revenues.

We organize co-creative events in which teams work together to create solutions for a specific challenge. By interrupting conventional patterns of thought, we come up with new approaches. Our hackathons are highly cooperative and consist of multiple interdisciplinary teams that work on different tasks. These events are intense, hugely inspirational and a perfect way to turn ideas into prototypes fast.

Service Design applies design thinking principles to the development and improvement of services. By actively engaging in a process called customer journey mapping, your employees will discover new opportunities to enhance your customer’s experience. This process lays a solid foundation for successful innovations, resulting in higher client satisfaction and increased revenues.

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